Hi Mateusz,

We are only a third-party global logistics information aggregation platform and could only provide you with the tracking information. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Tracking Number: ZA01583556201
Package Status: Successfully Received (18 days)
2025-08-25 10:38 Delivered【Bełchatów】, it has been submitted
2025-08-25 06:35 Dispatching【Bełchatów】, Delivery
2025-08-24 13:30 Departure from Processing Center【Bełchatów】, Express delivery departure processing center
2025-08-23 23:18 Arriyal at Processing Center【Bełchatów】, Express delivery arrival processing center
2025-08-22 22:10 In Transit【Bełchatów】, express delivery is being shipped in the country
2025-08-20 19:32 Arrival at 【PL】, Arrival
2025-08-18 11:30 In Transit【Shenzhen】, express delivery is being transported in China, trunk line transit
2025-08-16 22:27 Departure from [Shenzhen], departure
2025-08-14 18:28 Received by Carrier 【Shenzhen】, carrier receiving
2025-08-12 11:30 Customs Clearance Completed【Shenzhen】, Export customs clearance completed【Customs Clearance Completed【Shenzhen】】
2025-08-10 23:51 Departure from Processing Center [Changsha], Express delivery departure processing center [Departure from Processing Center [Changsha]]
2025-08-08 23:37 Arrival at Processing Center [Changsha], Express delivery arrival processing center [Arrival at Processing Center [Changsha]]
2025-08-07 11:49 Changsha City 41010068, China Post has collected emails