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Package not delivered

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It says my package (LZ103921261CN) is delivered, but I have not received anything. Where is it?

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1 Answer(s)

user
Hi JuliaFE,

According to the tracking information, LZ103921261CN was delivered on November 30. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation about where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: LZ103921261CN
Package status: Delivered
Country: China -> Netherlands
2024-11-30 10:33 【NL】Submitted
2024-11-30 09:04 【NL】Arrange delivery
2024-11-30 08:22 【NL】Arrange delivery
2024-11-29 20:09 Arrived at【NL】delivery office
2024-11-29 20:08 Leaving the Overseas Transit Bureau
2024-11-29 20:07 Arrive at the Overseas Transit Bureau
2024-11-29 20:06 Leave【NL】Processing Center
2024-11-29 19:06 Overseas import customs release
2024-11-29 15:01 Retention at overseas delivery points
2024-11-28 19:53 Arrived at【NL】delivery office
2024-11-28 19:52 Leaving the Overseas Transit Bureau
2024-11-28 19:51 Arrive at the Overseas Transit Bureau
2024-11-28 19:50 Leave【NL】Processing Center
2024-11-28 18:50 Overseas import customs release
2024-11-28 10:14 Overseas import customs release
2024-11-26 16:13 Overseas import customs keeps it for inspection (waiting for payment)
2024-11-26 16:01 Send to overseas import customs
2024-11-26 16:00 Arrive at the destination processing center
2024-11-26 15:36 Arrive at destination
2024-11-23 20:39 Plane arriving
2024-11-23 13:38 Airline departure
2024-11-21 06:05 Plane arriving
2024-11-20 23:45 Airline departure
2024-11-15 11:06 Airlines receive
2024-11-15 11:05 Guangzhou City, handed over to the carrier for transportation
2024-11-14 08:23 Guangzhou City, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2024-11-14 06:13 Guangzhou City, [Guangzhou International Exchange Bureau] has been exported directly
2024-11-14 06:13 Guangzhou City, Export Customs/Release
2024-11-14 01:13 Guangzhou City, delivered to export customs
2024-11-13 22:57 Guangzhou City, the email left [Huadiwan Sales Department directly under Guangdong International Company] and is being sent to [Guangzhou International]
2024-11-13 22:57 Guangzhou City, the mail has been sorted at [Huadiwan Sales Department directly under Guangdong International Company] and is ready to be sent out
2024-11-13 20:26 Guangzhou City, China Post has received the mail
2024-11-13 11:53 Guangzhou City, your email has been reviewed by EU Customs and sent to the next step for processing.
2024-11-13 10:07 Guangzhou City, according to the requirements of EU Customs, your mail is being pre-declared (from October 2, 2023, all air items entering the EU must be pre-declared)

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