Package not delivered

Asked by Jakevanderburg | 9/13/2021 6:20:42 PM

Tracking number AQ523192863CN

Package tracking says that it has reached the correct city and is our for delivery.

I have not received my package or any notice of delivery.

Please advise

You may get the answer from the following articles:

How long does it take to ship via China Post?

Why is my package stuck in transit for so long?

How do I track a package from China?

3 Answer(s)

Daisy | 9/14/2021 6:39:45 PM Reply

Hi Jakevanderburg,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Jake Vanderburg | 9/14/2021 7:18:40 PM Reply

Tracking number AQ523192863CN

I have contacted the seller and they said to wait. Based on the tracking number, can you please confirm that the package has been sent to Canada and transferred to Canada Post.

Also please verify that the tracking number is correct and that the package was destined for 8 Highlands Way, Spruce Grove, Alberta

Daisy | 9/14/2021 7:21:30 PM Reply

Hi Jake Vanderburg,

Don't wait for more days. It's already delivered. If you don't receive it, let the seller give you a solution as soon as possible.

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