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Package not delivered but marked as delivered

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I ordered an item in early Jnauary. The tracking number was ZA04461944101. It's marked as delivered since Tuesday 3rd February. However, no parcel was received and my neighbours don't have it either. I don't know what carrier is supposed to have delivered it to my address e.g FedEx, UPS, etc. Can you please assist me as the company I bought from are not helping.

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1 Answer(s)

user
Hi PSheridan,

In normal, if you don't get it, try to contact the seller to check it for you. If he doesn't reply, it may be a scam. We have found many sellers use china post parcel to ship some junk to another address. The shipping is real, but the parcel does not contain the goods you purchased and the parcel address is not even to your address either. You need to call your bank and report fraud to get refund asap.

China Post:
2026-02-03 16:53 Shannonbridge Road Creagh, has been delivered [IE Shannonbridge Road C]
2026-02-02 08:55 Ballinasloe,Galway,H53Y3V, outbound delivery【IE Ballinasloe, Galway, H】
2026-02-01 09:06 Ballinasloe,Galway,H53Y3V, outbound delivery【IE Ballinasloe, Galway, H】
2026-01-31 15:14 ARRIVE AT DISTRIBUTION CE, the mail leaves the processing center [IE ARRIVE AT DISTRIBUTI]
2026-01-29 11:05 ARRIVE AT DISTRIBUTION CE, the mail leaves the processing center [IE ARRIVE AT DISTRIBUTI]
2026-01-25 13:11 Customs clearance completed, arrived at the overseas warehouse, the mail left the processing center [IE Customs clearance completed, arrived]
2026-01-21 09:19 Dismantling of panels is completed and customs clearance is in progress. Customs clearance of the destination country is completed [Disassembly of panels is completed and customs clearance is in progress]
2026-01-17 12:34 The flight has arrived, the panels are being unpacked, the express has arrived at the processing center, and the mail has arrived at [Irish] Customs [The flight has arrived, the panels are being unpacked, the express has arrived at the processing center], waiting for customs clearance
2026-01-15 06:24 INTERNATIONAL AIRPORT, has departed, departed from [Shanghai Port]
2026-01-13 14:31 The goods have arrived at the port and are waiting for flights to be arranged. Export customs clearance has been completed [the goods have arrived at the port and are waiting for flights to be arranged]
2026-01-11 10:57 Goods leave the operation center, mail leaves the processing center [Goods leave the operation center]
2026-01-09 08:26 Quanzhou City, the express mail leaves the Commercial Express Mail Processing Center, and the mail arrives at the processing center [Quanzhou City, the express mail leaves the Commercial Express Mail Processing Center]
2026-01-07 14:10 Quanzhou City, express mail leaves the commercial express mail processing center, mail leaves the processing center [Quanzhou City, express mail leaves the commercial express mail processing center]
2026-01-06 17:31 Quanzhou City 36229902, the email left [Jinjiang International Sales Department] and is being sent to [Quanzhou City]
2026-01-06 17:31 Quanzhou City 36229902, the mail has been sorted at [Jinjiang International Sales Department] and is ready to be sent out
2026-01-06 17:23 Quanzhou City 36229902, China Post has received the mail

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