Package not delivered to my house
Asked by Dailan Spence |
0
Hello,
It says on the China post tracking website that my package has been delivered on the 14th of April, however I have not received the package to my door. Where is the package?
From Dailan
It says on the China post tracking website that my package has been delivered on the 14th of April, however I have not received the package to my door. Where is the package?
From Dailan
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1 Answer(s)
If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.