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Package not found


I have a package coming from China Post with tracking AT015954627CN. When I look up the status of the package it shows delivered on October 13th. However, we have not received the package and was not informed to pick up the package either. I am wondering where this package is and when it will be redelivered.
Thank you

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1 Answer(s)

Hi f4r4o,

It was delivered to Somme AMIENS 80000 on October 13. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AT015954627CN
Package status: Successfully received (22 days)
Country: China -> France
2023-10-13 12:59 Somme AMIENS 80000, already invested【FR Somme Somme AMIENS 80000】
2023-10-13 09:12 Somme AMIENS 80000, delivery【FR Somme Somme AMIENS 80000】
2023-10-12 16:40 AMIENS, the express arrives at the delivery point [FR Somme AMIENS]
2023-10-11 19:26 AMIENS, destination transfer【AMIENS】
2023-10-10 19:05 AMIENS, express shipment arrives at processing center [FR Somme AMIENS]
2023-10-08 15:04 Somme, the shipment leaves the processing center [FR Somme Somme]
2023-10-06 11:29 Somme, destination transfer【Somme】
2023-10-04 15:26 Somme, express delivery processing center [FR Somme Somme]
2023-10-02 20:13 PAR DISTRIBUTION CENTER, the shipment leaves the processing center [FR Somme]
2023-09-30 15:54 PAR DISTRIBUTION CENTER, express delivery processing center [FR Somme]
2023-09-28 16:54 FR, customs clearance in the destination country is completed [FR]
2023-09-26 17:16 PAR International Airport, arrive at【PAR International Airport】
2023-09-24 13:00 HK International Airport, depart【HK International Airport】
2023-09-22 10:13 Dongguan City, the express shipment leaves the processing center [Dongguan City]
2023-09-22 10:04 Hong Kong, express shipment arrives at processing center [Hong Kong]
2023-09-22 09:25 Dongguan City, Express Shipment Arrival Processing Center [Dongguan City]
2023-09-21 17:28 Dongguan City, the email has left [International Sales Department directly under Dongguan International Company] and is being sent to [Guangshang Center]
2023-09-21 17:23 Dongguan City, the mail has been sorted at [International Sales Department directly under Dongguan International Company] and is ready to be sent out
2023-09-21 17:08 Dongguan City, China Post has received the mail
2023-09-21 17:08 Dongguan City, Customer Handover

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