Hi suzette physio,

It's shipped by Xiamen Linlong Logistics Co., Ltd. (琳龙物流有限公司). Tracking information shows it was delivered on March 1. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you.

Order number: LL005020869670EX
Package status: Successfully received (19 days)
Country: China -> Australia
2025-03-01 08:48 AU, Deliverd
2025-02-28 08:26 AU, 【AU】Out for Delivery
2025-02-27 08:54 AU, Departure from DISTRIBUTION CENTER
2025-02-26 08:36 AU, Arrived at DISTRIBUTION CENTER
2025-02-25 16:53 AU, Customs clearance completed
2025-02-20 08:22 AU, the goods have arrived in the destination country
2025-02-15 16:43 Xiamen City, has been delivered to the carrier for transportation
2025-02-14 18:05 Xiamen City, [Xiamen International Exchange Bureau] has been exported directly
2025-02-13 11:47 Xiamen City, Export Customs Release
2025-02-12 11:14 Xiamen City, sent to export customs
2025-02-11 14:15 Xiamen City, the email has been sorted and is being sent to [Xiamen International]
2025-02-10 10:36 Xiamen City, China Post has collected emails
2025-02-10 10:36 Order information has been received