Hi Bill J,

It never reach UK. The reason may couldn't pass the customs. You need to contact the seller to open a case to China Post to further check it for you.

Tracking number: ZC36137475599
Package status: Possible abnormality (41 days)
Country: China -> UK
2025-09-23 13:16 Dongguan City 52310004, Your email has been signed for [Sender Signed for] and was successfully returned to the sender. If you have any questions, please call the courier [Tel: 15920980730]. If you have something, call me, complain less, and be more grateful. China Post will take care of your entrusted responsibility with the supervision telephone number 11183.
2025-09-22 18:47 Dongguan City 52310004, The email is being delivered, please wait patiently, keep the phone open, and be prepared to sign for it. If you have any questions, please call the courier [Kuang Jiaqi, phone: 15920980730] or the investment department [Tel: 0769-22670393], and the supervision phone: 11183.
2025-09-22 18:47 Dongguan City 52310004, Due to weather reasons, the email time limit may be affected. We will do our best to speed up the processing. Please wait patiently. Please apologize for the inconvenience caused to you.
2025-09-22 18:47 Dongguan City 52310004, email arrived [Dongguan City International Company Direct International Business Department]
2025-08-18 03:58 HKG, Departure【HKG】
2025-08-17 19:28 HKG, export customs clearance completed [HKG]
2025-08-16 11:26 Dongguan City, Express delivery processing center [Dongguan City]
2025-08-16 11:18 Dongguan City, Express delivery arrival processing center [Dongguan City]
2025-08-16 11:00 Dongguan City 52310004, the email left [Dongguan International Company Directly Affiliated International Business Department] and is being sent to [Guangshang Center]
2025-08-16 10:52 Dongguan City 52310004, the email has been sorted in [Dongguan International Company Direct International Business Department] and is ready to be sent
2025-08-16 10:52 Dongguan City 52310004, China Post has collected emails