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Package Says Delivered But got nothing

Asked by Isan | 4/12/2021 7:59:47 PM

I ordered my package along time ago in February and I’ve been tracking it ever cents and last week it said it was delivered when I got home I did not see any package in front of my door and it says transferred to usps But I don’t have a tracking number that works with USPS so I don’t even know how to find my package that way I need some help and the place I ordered it from is not responding to any of my emails

3 Answer(s)

Daisy 4/12/2021 10:06:31 PM

Hi Isan,

Sorry, we also have no way to track it if it has been deilvered. The only way is to reflect to the seller or open a dispute from the platform where you bought it to get a solution.

Isan 4/12/2021 11:02:17 PM

My tracking number is AQ831389171CN and I saw in another related question that you were able to see what the USPS update for the package was, is there a different tracking for USPS that comes up on your end or will that tracking number from your site what I can use with USPS? It says the package was handed over from you guys to USPS

Daisy 4/13/2021 1:34:44 AM

Hi Isan,

We don't have more tracking number to track it. You need to let the seller contact China Post directly by calling 11183 to further check it. We could only find it was delivered on April 7.

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