Package says delivered but never received

Asked by Annika | 12/4/2020 7:21:34 PM

LY514558756CN Was never received by me. I need to file a claim for a refund

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 12/7/2020 3:08:21 AM Reply

Hi Annika,

It was delivered to the following address. You need to contact USPS to check it for you or the seller to reflect the problem and get a solution if it's not your address.

OAKLAND, CA 94606, Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 12:45 pm on November 30, 2020 in OAKLAND, CA 94606.

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Good day
urgently assist, i have contact the supplier to confirm delivery and they advise it was delivered. I work from home and would have received my package myself. Post office does not have the package either.
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Hi,

My tracking number is AM151740701CN

Your website says that the package has been delivered yesterday buit I have not received anything and it has not been delivered to my address.

Can you please advise who the local carrier is and please assist me to contact them to find my package?

Thanks

Matt