package says delivered but not to me

Asked by riskbreaker76 | 10/20/2022 11:17:19 AM

LW264155884CN - tracking shows it go thru customs in CA then sent to dist center then to post office in burbank then delivered to a mailbox in burbank. no further tracking shown. the final address is not in CA so im not sure why it shows as delivered. how to get further updates on package?

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1 Answer(s)

Daisy | 10/21/2022 7:30:15 AM Reply

Hi riskbreaker76,

There will be no update for it. It has been delivered. In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact USPS to reflect the problem and check it for you as soon as possible. You need to require the seller give you a solution (refund you or send one again to you) if you couldn't get it at last.

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