Hi Zef,

According to the tracking information, ZA00123075601 was delivered on May 2. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to check where it was delivered for you. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: ZA00123075601
Package status: Successfully received (11 days)
2025-05-02 22:19 Delivered【Porto, 4250/189】, has been submitted
2025-05-01 20:55 Dispatching【Porto, 4250/189】, Delivery
2025-04-30 19:32 Departure from Processing Center【Porto, 4250/189】, Express delivery departure processing center
2025-04-29 15:45 Arriyal at Processing Center【Porto, 4250/189】, Express delivery to processing center
2025-04-28 14:21 In Transit【Porto】, express delivery is being shipped in China
2025-04-27 17:46 Arrival at 【PT】, Arrival
2025-04-26 22:23 In Transit【Shenzhen】, express delivery is being transported in China, trunk line transit
2025-04-26 01:47 Departure from [Shenzhen], departure
2025-04-25 10:00 Received by Carrier 【Shenzhen】, carrier receiving
2025-04-24 13:25 Customs Clearance Completed【Shenzhen】, Export customs clearance completed【Customs Clearance Completed【Shenzhen】】
2025-04-24 00:01 Departure from Processing Center [Changsha], Express delivery departure processing center [Departure from Processing Center [Changsha]]
2025-04-23 07:02 Arrival at Processing Center [Changsha], Express delivery arrival processing center [Arrival at Processing Center [Changsha]]
2025-04-22 22:27 Departure from Processing Center [Changsha], leave the collection and delivery point [Departure from Processing Center [Changsha]]
2025-04-22 21:17 Changsha City, China Post has collected mail