Hi Ivys Rodriguez,

According to the tracking information, LZ313946612CN was delivered on October 22. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: LZ313946612CN
Package status: Delivered
Country: China -> Germany
2025-10-22 13:07 【DE】delivered
2025-10-21 15:50 Arrive at overseas pick-up point
2025-10-21 09:59 Trial delivery/delivery failed (/customer notified)
2025-10-21 08:51 【DE】Arrange delivery
2025-10-21 07:51 Arrived at [DE] delivery office
2025-10-21 00:24 Arrive at the Overseas Transit Bureau
2025-10-15 16:24 Arrive at the Overseas Transit Bureau
2025-10-15 16:24 Leaving the [Germany] Processing Center
2025-10-15 09:44 Leaving the [Germany] Processing Center
2025-10-15 09:43 Overseas import customs release
2025-10-14 13:45 The overseas import customs retains it for inspection (waiting to be submitted to the border agency/security department)
2025-10-13 19:57 Arrive at destination
2025-10-13 18:40 Overseas import customs keeps it for inspection (waiting for supplementary documents)
2025-10-13 18:38 Send to overseas import customs
2025-10-13 18:37 Arrive at the destination processing center
2025-10-12 12:44 Plane arriving
2025-10-10 03:52 The plane arrives at the port, the plane arrives at the port (arrival at the transit point)
2025-10-09 22:15 Plane arriving
2025-10-09 21:00 Airline departure
2025-10-09 20:49 Airline departure
2025-10-09 16:56 Airlines receive
2025-10-09 14:24 Airlines receive
2025-10-05 20:13 Fuzhou City 35020029, handed over to the carrier for transportation
2025-10-05 18:21 Fuzhou City 35022200, the email has left [Fuzhou International Exchange Bureau] and is being sent to the next stop.
2025-10-05 16:50 Fuzhou City 35022200, [Fuzhou International Exchange Bureau] has been exported directly
2025-10-05 16:49 Fuzhou City 35022200, Export Customs/Release
2025-10-05 15:22 Fuzhou City 35022200, delivered to export customs
2025-10-05 15:21 Fuzhou City 35022200, the mail arrived at [Fuzhou International Exchange Bureau]
2025-10-05 12:27 Putian City 35110040, the mail has left the [Putian City Mail Processing Workshop] and is being sent to the next stop.
2025-10-05 12:26 Putian City 35110040, the mail arrives at [Putian City Mail Processing Workshop]
2025-10-05 10:29 Putian City 35110111, the email left [Literature Sales Department Directly Affiliated to Putian International Company] and is being sent to [Fuzhou International]
2025-10-05 10:29 Putian City 35110111, the mail has been sorted at [Putian International Company Directly Affiliated Documentation Sales Department] and is ready to be sent out
2025-10-05 09:11 Putian City 35110111, China Post has received the mail
2025-10-04 14:45 pu tian shi, your email has been reviewed by EU customs and will be sent to the next step for processing.
2025-10-04 14:01 pu tian shi, according to the requirements of EU customs, your mail is being pre-declared (from October 2, 2023, all air items entering the EU must be pre-declared)