Hi Karl D,

It was delivered to ALL gütersloh 33332 on Sep. 24. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

AM500837075CN
Hello Apparently the order was delivered on August 29th, but I didn't receive anything, the delivery address is correct.