Pkg not delivered

Asked by jjkingman | 1/6/2026 12:31:00 PM

Tracking ZA04029489001 says delivered yesterday but I was at home all day and did not receive. I have been in contact with shipper and they said contact Post Office. This package never received a USPS tracking number. Who was the carrier and please provide proof of delivery.

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How long does it take to ship via China Post?

1 Answer(s)

Daisy | 1/7/2026 12:54:05 AM Reply

Hi jjkingman,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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