Hi Vu Lai,

There is no update for it after April 6. It's still stuck in Zhongshan now. It's not normal that it has information showing 'Guangzhou, Import Customs Release' on April 5. It indicates it will be returned back. I suggest you wait another 10 days to see if there is any update for it. If no, contact the seller to give you a solution in time.

Number: RV378938819CN
Package status: In transit
Country: China -> Vietnam
2020-04-06 04:14, Zhongshan City, arriving at Zhongshan Mail Processing Center (via transfer)
2020-04-06 02:22, Guangzhou, leaving the "Guangzhou Airport North Processing Center", the next stop , Zhongshan Mail Processing Center (via transfer)
2020-04-05 13:10, Guangzhou, Import Customs Release
2020-04-04 02:06, Guangzhou, arriving at Guangzhou Aviation Processing Center (via transfer)
2020-04-03 22:32, Hangzhou, leaving Hangzhou Terminal, the next stop , Guangzhou Aviation Processing Center
2020-04-03 19:03, Hangzhou, arriving at Hangzhou Terminal
2020-03-30 18:26, Hangzhou, leaving the Yuhang International Small Package Collection Center, the next stop , Hangzhou International
2020-03-30 18:17, Hangzhou City, "Yuhang International Small Package Collection Center" has received

hi Daisy, can u tell me why it's not normal to that it has information showing 'Guangzhou, Import Customs Release' on April 5? And it's a trench coat i brought from an online shop, and at this rate i'm afraid it might be a scam, what do you think ?

Hi Vu Lai,

'Guangzhou, Import Customs Release' means it couldn't leave China and will be returned back. You need to contact the seller to give you a solution in time.