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Problem with Order 3JOE3-8P5RU9T – Package marked as delivered but not received

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Hello,

according to the tracking (number: ZYD2387469314YQ) my package for order 3JOE3-8P5RU9T was marked as delivered in Asperg, Germany on September 23rd, but I have not received it.

Could you please provide me with the German DHL tracking number or any proof of delivery, so I can check with my local post office?

Thank you in advance.

Best regards

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1 Answer(s)

user
Hi Angelos,

It's shipped by Zhuhai Zhongyouda Logistics Co., Ltd. (珠海市中邮达物流有限公司). Tracking information shows it was delivered on September 23. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you.

Tracking Number: ZYD2387469314YQ
Package Status: Successfully Received (19 days)
Country: China -> Germany
2025-09-23 11:59 Delivered Asperg 71679
2025-09-22 15:36 Out for Delivery Asperg 71679
2025-09-19 11:58 Arrive at the mail processing center Asperg 71679
2025-09-17 16:35 Customs clearance completed
2025-09-16 15:01 The import customs keep it for inspection
2025-09-15 09:54 Customs clearanceisin progress
2025-09-14 10:40 Arrive at Airport
2025-09-13 11:54 Departure【HK International Airport】
2025-09-11 14:08 Airline accepts 【Hong Kong】
2025-09-10 10:51 Delivered to the carrier for transportation【Hong Kong】
2025-09-09 12:52 Express delivery departure processing center【Hong Kong】
2025-09-08 13:46 Express delivery arrives at the processing center [Hong Kong]
2025-09-07 10:20 Export customs/release [Zhuhai City]
2025-09-06 15:47 Email departure processing center [Zhuhai City]
2025-09-05 14:32 The email has been sorted and is ready to be sent [Zhuhai City]
2025-09-04 20:12 Zhuhai Processing Center has received and sent to [Zhuhai City]

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