China Post: 86 10 11185 EMS: 86 10 11183

© Copyright 2022 chinapostaltracking.com

Returning to Sender?

|

Hi,
I have two parcel that have been in Guanzhou Customs for over a month.
Tracking:
RN660454985GB
RN660455005GB

Will they be sent to the recipient or will they get returned to me?

Thank you.


2 Answer(s)

Hi Andre,

They should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let them check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.
Hi,

I have contacted the recipient and she has replied with this:

I haven't received any notes from postal before what I told you and now the time is over so postal said custom can't to give me any custom notes to clean the parcels.
So now you can reply the email said:receiver has been information from postal said the serves time is over.then custom can't send any clearance docs to her.now postal said the parcels has been in returning period.
after waiting the email later again.

What are our next steps?

Thanks

Related Questions

Answer This Question

The User Name field is required. The 'User Name' field must be a string with a maximum length of 30.
The Email field is required. The Email field is not correct in format!
'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.