RK537233885CN

Asked by naomi | 1/12/2017 3:16:18 AM

Hello,
I purchased a product on eBay on 17/11/2017 Until now I have not received it.
I went to the post office in Israel and they told me that the package did not come to Israel.
The seller says he checked and found the package arrived in Israel .

The seller sent a message
Dear friend, I found the mail has arrived in your city, I help you ask me the post office side of the delivery process

What should I do? Is there any information about my package.

Track Your Package

2 Answer(s)

Daisy 1/12/2017 8:35:29 PM

Hi Naomi,

Your package hasn't arrive Israel yet. If it's in your country, the tracking result should show it's in Israel now. I suggest you wait for another ten days. If it couldn't reach your country before Nov. 25, better open a dispute to eBay to ask your money back.

Tracking result:
2016-11-25 09:07
Nanjing International, left

2016-11-25 09:07
Nanjing International, left hand navigation

2016-11-25 09:06
Nanjing international reach

2016-11-23 12:42
Exchange Bureau in Nanjing, has been exported

2016-11-23 09:28
Exchange Bureau in Nanjing, has been exported to open

2016-11-22 18:34
Nanjing post office mail advertisement Bureau, left, next stop "Central"

2016-11-22 17:46
Nanjing post office mail advertisement Bureau,

2016-11-22 17:42
Nanjing Bureau of post office mail advertisement has been accepted

Daisy 1/21/2017 8:23:39 PM

2017-01-20 00:00 --The postal item arrived at the Ramat Ishay postal unit in Ramat Ishay on 20/01/2017 for delivery to the addressee.

It's in your country now. You'd better contact Israel Post to ask how to get it.

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