Said delivered, but not here

Asked by Elizabeth | 7/16/2025 8:53:58 AM

I looked for the package at my front porch and post box, but no package. I need to know where the package is currently.

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How long does it take to ship via China Post?

1 Answer(s)

Daisy | 7/17/2025 1:44:31 AM Reply

Hi Elizabeth,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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