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Says my package was delivered, but I have not received it

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My package side it was delivered on 2/27/25. I have not received my package, and my cameras doesn’t show anything being delivered. Any help would be appreciated, thanks.
Tracking ID AM696178922CN

You may get the answer from the following articles:

Why can't I track my China Post package?
Why Do I Receive A Package from China That I Didn't Order?
How do I track a package from China?

1 Answer(s)

user
Hi Gary,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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