Shipment not delivered
Asked by Sweeeetride |
0
My packages are marked as delivered on May 21, 2025 but nothing has shown up at my address. Who do I contact to resolve this issue.
My tracking number is ZA00099194601
Please respond asap as I have been
My tracking number is ZA00099194601
Please respond asap as I have been
1 Answer(s)

According to the tracking information, ZA00099194601 was delivered on May 21. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to check where it was delivered for you. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
Order number: ZA00099194601
Package status: Successfully received (31 days)
2025-05-21 17:21 Winnipeg, MB, R2V 3L3 has been made, and it has been made [CA]
2025-05-20 12:57 Winnipeg, MB, R2V 3L3 delivery, delivery [CA]
2025-05-18 13:47 Winnipeg, MB, R2V 3L3 Express delivery, delivery [CA]
2025-05-16 16:20 ARRIVE AT DISTRIBUTION CE, Express delivery departure processing center [CA]
2025-05-14 14:53 ARRIVE AT DISTRIBUTION CE, Express delivery departure processing center [CA]
2025-05-10 10:53 Customs clearance is completed, and the delivery is returned to the overseas warehouse. Express delivery leaves the processing center [CA]
2025-05-06 09:01 The customs clearance of the target country is completed [the customs clearance of the board is completed, the customs clearance of the customs clearance of the board is completed]
2025-05-02 10:30 The flight has arrived, the board is being removed, the express delivery arrives at the processing center, the express delivery arrives at [Canada] Customs [Flight has arrived, the board is being removed, the express delivery arrives at the processing center], waiting for customs clearance
2025-04-30 07:15 Flight departs, departs 【Shanghai Port】
2025-04-28 13:42 The cargo has arrived at the port and is waiting for flight arrangement. Export customs clearance is completed [The cargo has arrived at the port and is waiting for flight arrangement]
2025-04-26 10:04 Cargo leaves the operation center, express delivery leaves the processing center [cargo leaves the operation center]
2025-04-24 09:56 Quanzhou City, express delivery leaves commercial express delivery center, express delivery arrives processing center [Quanzhou City, express delivery leaves commercial express delivery center]
2025-04-22 13:07 Quanzhou City, express delivery leaves commercial express delivery center, express delivery leaves processing center [Quanzhou City, express delivery leaves commercial express delivery center]
2025-04-21 18:15 Quanzhou City, the email left [Jinjiang International Business Department] and was sent to [Quanzhou City]
2025-04-21 18:13 Quanzhou City, the email has been sorted at [Jinjiang International Business Department] and is ready to be sent
2025-04-21 17:06 Quanzhou City, China Post has collected emails