Hi Vito,

It's shipped by Wuyou Logistics. If you couldn't contact the seller, you can only try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: WUYOU0000225409
Package status: Successfully received (40 days)
Country: China -> Italy
2023-10-02 10:27 Italy, Your package has been successfully delivered.
2023-10-01 16:01 Italy, Package is in transit.
2023-09-28 14:36 Italy, The package is being arranged for delivery.
2023-09-25 13:11 Italy, Delivery center to receive.
2023-09-21 11:46 Italy, Leave the processing center.
2023-09-16 10:21 Italy, Arrive at destination processing center.
2023-09-14 14:33 Italy, The package is being sent to the destination.
2023-09-08 18:45 Italy, The package has been released by overseas import customs.
2023-09-05 22:57 Italy, The package is being sent to overseas import customs.
2023-09-03 17:22 Italy, The flight has landed and the cargo is being unpacked.
2023-09-01 11:47 Hong Kong, The flight has arrived and is en route to the destination country.
2023-08-30 06:12 Hong Kong, Waiting for flight.
2023-08-29 11:48 Hong Kong, Waiting for flight.
2023-08-28 17:24 Hong Kong, Waiting for flight.
2023-08-27 23:00 Hong Kong, Arrive in Hong Kong, the airline receives.
2023-08-26 22:27 Shenzhen, Leaving the parcel handling workshop and dispatching to Hong Kong.
2023-08-25 19:40 Shenzhen, The package enters the operation workshop to arrange packing.
2023-08-24 16:53 Shenzhen, The processing center is registering the package information.
2023-08-23 14:06 Shenzhen, The mail processing center has received the package.