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Spencer Gunter Order #H362W41X301 / Tracking #UE888651725KG

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Hello again... Spencer Gunter order (#H362W41X301), with Tracking (#UE888651725KG), has gone past the 10 week mark now. Considering that 3 days after the order was placed, I received a conformation that the order was completed, along with the above tracking number, one would think there should be some information available about the order through the tracking system. In view of all the port issues, specifically Shenzhen, Is it possible the order is tied up there ? After 10 weeks, there should be information to verify the status of the order somewhere. Seems to me Spencer Gunter is not doing a very good job of serving their customers. Hope you guys can shed some light on the status of this order. --- Thanks, David R. Bohnke

3 Answer(s)

Hi David R. Bohnke,

I don't get any tracking information for it. What's the courier for it? If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.
Hello again Daisy, Below is information copied directly from the order confirmation e-mail that I received 3 days after placing my order with Spencer Gunter. As mentioned in my reply to our first conversation, Spencer Gunter provides no direct means of communication to resolve any possible issues. Makes me worry that maybe I've been scammed ?? Perhaps you have a way to contact this company... ?? And what is the status with the port there ? Thank you for trying to help. Greatly appreciated, Dave Bohnke...

Hi David,
We have finished processing your order.
Your order was shipped via Shenzhen Huanmao Warehouse & Distribution Service Co., Ltd.
Tracking number is UE888651725KG
[Order #H362W41X301] (June 6, 2021)
Hi David R. Bohnke,

Sorry, we couldn't contact the company for you. You need to contact them to get a solution.

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