Hi Steven,

According to the tracking information,AM698094655CN was delivered on March 28. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation about where it was delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AM698094655CN
Package status: Delivered
Country: China -> United Kingdom
2025-03-28 18:51 Delivered【Johnstone, PA5 8EJ】, has been submitted
2025-03-26 14:29 Dispatching【Johnstone, PA5 8EJ】, Delivery
2025-03-23 18:24 Departure from Processing Center【Johnstone, PA5 8E, Express delivery departure processing center
2025-03-20 06:43 Arriyal at Processing Center【Johnstone, PA5 8EJ】, Express delivery arrival processing center
2025-03-17 10:29 In Transit【Renfrewshire】, express delivery is being shipped in China
2025-03-14 08:33 Arrival at 【GB】, Arrival
2025-03-12 13:11 In Transit【Shenzhen】, express delivery is being transported in China, trunk line transit
2025-03-10 18:03 Departure from [Shenzhen], departure
2025-03-08 12:07 Received by Carrier 【Shenzhen】, carrier receiving
2025-03-06 19:28 Customs Clearance Completed【Shenzhen】, Export customs clearance completed【Customs Clearance Completed【Shenzhen】】
2025-03-06 00:06 Departure from Processing Center [Changsha], Express delivery departure processing center [Departure from Processing Center [Changsha]]
2025-03-05 11:41 Arrival at Processing Center [Changsha], Express delivery arrival processing center [Arrival at Processing Center [Changsha]]
2025-03-05 01:13 Departure from Processing Center [Changsha], leave the collection and delivery point [Departure from Processing Center [Changsha]]
2025-03-04 16:23 Changsha City, China Post has collected emails