Stay too long time in the same city to delivery

Asked by Irene | 5/18/2019 2:28:17 AM

It already in Guangzhou 15 days! And I’m living here, what’s the problem to send I don’t understand! And have medicines that I have to use! Terrible china post!

You may get the answer from the following articles:

How long does it take to ship via China Post?

Why is my package stuck in transit for so long?

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

1 Answer(s)

Daisy | 5/18/2019 4:36:33 PM Reply

Hi Irene,

You can call China Post service number 11185 (then 8 for English service) to reflect your problem and further check it if it's stuck there for a long time.

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