track my package

Asked by Yassine | 11/18/2025 4:10:36 AM

Hello, I wanted to inquire about a package I sent from Spain to China that is being held in customs in Shenzhen, Guangdong. The tracking number is H9940306313

You may get the answer from the following articles:

How do I track a package from China?

Why can't I track my China Post package?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 11/18/2025 9:21:51 PM Reply

Hi Yassine,

H9940306313 is not a right tracking number. If it's stuck at the the customs, you need the receiver's cooperation to check. It may need the receiver to submit declaration documents or pay tax.

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