Hi Val,

It's shipped by Guangzhou Red Cloud International Trade Co., Ltd. (红云邮贸). Tracking information shows it was delivered on April 20. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact Guangzhou Red Cloud International Trade Co., Ltd. to check it for you.

Order number: ACM252605896CY
Package status: Successfully signed for (42 days)
Country: China -> Canada
2025-04-20 18:24 Delivered Fort Mcmurray T9H 4R4
2025-04-19 16:12 Out for Delivery Fort Mcmurray T9H 4R4
2025-04-18 14:21 Arrived at the mail processing center Fort Mcmurray T9H 4R4
2025-04-17 15:10 Customs clearance completed
2025-04-14 17:24 The import customs keep it for inspection
2025-04-10 20:05 customs clearance is in progress
2025-04-07 15:19 Arriveat Airport
2025-04-03 18:08 Departure [HK International Airport]
2025-03-31 10:02 China The airlines are shipping, transshipping overseas destinations [Airline departure], Mail international transportation transiting
2025-03-27 18:18 Airline receiving [Hong Kong]
2025-03-24 14:18 China The goods are being cleared through customs [clearing customs], Mail international transportation transiting
2025-03-21 09:53 Handed over to the carrier for transportation [Hong Kong]
2025-03-17 12:50 China left [Hong Kong processing center] Exported and sealed, Express mail left the processing center
2025-03-13 17:20 Hong Kong arrived [Hong Kong processing center], Express mail arrived at the processing center
2025-03-11 10:25 Shenzhen, Goods left the operation center
2025-03-10 15:53 ​​Shenzhen, Arrived at the receiving point
2025-03-10 15:15 The electronic information of the goods has been received