China Post: 86 10 11185 EMS: 86 10 11183

Tracking number AM101940546CN

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I would like to know information about the delivery of my Order Number. 2023100614191682 with Tracking number AM101940546CN.

According to the information on your website, the order has been in Completed Customs Clearance since October 16 (SHANGHAI, INTERNATIONAL AIRPORT, yi li gang ,hai guan yi jing fang xing).
According to your website, the expected delivery time is 1 to 5 days, but the order has been in transit for 41 days.
Is it possible to resolve the situation?

I look forward to hearing from you,
Thank you very much
H. A.

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