Tracking number not delivered

Asked by Mihai | 5/25/2023 7:22:04 AM

Hello,
I made an order and the tracking number is AG126993615CN which I see it has arrived to destination.
But it is not in my possesion and I need the product. I asked to the local authorities and nobody can tell me anything as they cannot search after tracking number starting with AG.
Please tell me where is the package and how I can get it?
Once it arrived to Romania - what is the carrier you are working with based on this tracking number: AG126993615CN
Thank you.

You may get the answer from the following articles:

How do I track a package from China?

How long does it take to ship via China Post?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 5/26/2023 2:01:59 AM Reply

Hi Mihai,

If you don't get it, you need to contact the seller to ask for the new tracking number in your country. Then, use the number to check with your local post courier about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Related Questions

Missing package (1 reply)

I ordered a package that was being delivered through China post. I was given tracking number AQ053535055CN. According to China Post tracking, my package was delivered on May 18. It was NOT delivered to my address 1578 Watermark Ct, Miamisburg, OH 45342. I checked with USPS, UPS and FedEx and that tracking number is not in any of their systems. Please locate my package and see that it is delivered to me. Also please send me any additional tracking information that you have

Package marked delivered, but wasn't received (1 reply)

Tracking number AQ525822187CN is listed as delivered, but it was not recieved.
USPS needs a tracking number to be able to track in the US, The number for your tracking is not theirs. Please help me find my item'

Parcels are not been received, although tracking is present them delivered (0 reply)

I have not receive 4 Parcels, although their tracking number presents them as delivered in 24/12/2021. In the same time these parcels are neither been delivered to the local post (Greece national Post) that usually handle the parcels from China. Could you inform me where exactly have been delivered this parcels??
1) tracking no: AS748701050CN
2) tracking no: AS748702758CN
3) tracking no: AS748708163CN
4) tracking no: AS74916079CN

China Post says delivered but it's not arrived (0 reply)

My package tracking is at delivered, but, not to me? (1 reply)

Package said delivered have not received (0 reply)

My tracking number is marked as delivered, nothing has been delivered though. (2 replies)

Inquiry (8 replies)