Package marked delivered, but wasn't received

Asked by Nancy Andrachek | 11/3/2021 10:22:14 AM

Tracking number AQ525822187CN is listed as delivered, but it was not recieved.
USPS needs a tracking number to be able to track in the US, The number for your tracking is not theirs. Please help me find my item'

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 11/4/2021 9:32:09 PM Reply

Hi Nancy Andrachek,

You need to contact the seller to ask the tracking number in the US and get a solution from the seller. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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This month of May I have 2 packages marked as delivered and I never seen my packages at my house .

My 1st package AG297315425CN was "delivered " on May 9th 10 am , so looking at the video nobody made any delivered at that time on my house ,my mail was delivered around 1:30 !

So now the 2nd package AG075196164CN , this one it is even worst, it says it was "delivered" on May 29th monday , memorial day weekend , as far as I know USPS didn't work yesterday but my package was marked as delivered at 9:10 am , but I track my shipment at 7am !!!!

My address is 31 CORNELL PLACE MANALAPAN .

Please can you take a look at this .

Appreciate you taking your time for this matter .

Thank you very much ,

Rafael de Oliveira.