Tracking number ZA02053239101 not delivered

Asked by April Robertson | 10/9/2025 10:22:18 AM

Tracking information says delivered October 3, 2025 but I was home all day and the item was not delivered. Please issue refund. Thankyou

You may get the answer from the following articles:

How do I track a package from China?

How long does it take to ship via China Post?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 10/13/2025 2:34:12 AM Reply

Hi April Robertson,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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