Hi Keith Leung,

According to the tracking information, ZS01907185101 was delivered on August 4. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Tracking Number: ZS01907185101
Package Status: Successfully Received (10 days)
2025-08-04 15:45 Approved
2025-08-04 10:49 ELK GROVE, CA 95757, Out for Delivery, Delivery
2025-08-04 10:38 ELK GROVE, CA 95758, Arrived at Post Off, International Mail Transportation
2025-08-04 06:42 ELK GROVE, CA, US, Arrived at USPS Facil, International Mail Transportation
2025-08-04 06:40 ELK GROVE, CA 95758, Arrived at USPS Fac, Mail International Transportation
2025-08-02 14:00 SACRAMENTO CA DISTRIBUTION CENTER, Arriv, mail international transportation
2025-08-02 05:51 LOS ANGELES CA DISTRIBUTION CENTER, Depa, mail international transportation
2025-08-01 03:27 LOS ANGELES CA DISTRIBUTION CENTER, US, mail international transportation
2025-08-01 02:27 LOS ANGELES CA DISTRIBUTION CENTER, ACCE, mail international transportation
2025-07-28 07:03 Express delivery arrives at the processing center
2025-07-27 09:12 Departure
2025-07-27 09:11 Shanghai, has left Hong Kong
2025-07-26 11:44 Export customs clearance is completed
2025-07-26 08:10 Email has been cleared and delivered to the airport
2025-07-25 16:54 Jinhua City, the email left [Yiwu International Company Directly Affiliated Cross-border Business Department] and was sent to [Yiwu International]
2025-07-25 16:54 Jinhua City, the email has been sorted at [Yiwu International Company Direct Cross-border Business Department] and is ready to be sent
2025-07-25 16:13 Jinhua City, China Post has collected emails