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Tracking of shipping

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Hello,

This is Larissa. I would like to ask a question regarding my shipment LZ108083984CN

Weeks have gone by and it says that since the 25th May my shipment hasn’t moved..... still in China!!!!
do you know where my shipment is? When it will arrive in Italy?

7 Answer(s)

user
Hi Larissa,

It didn't pass the check on May 25 and is still stuck at Guangzhou International Center now. Due to the coronavirus, packages are processed slowly. The time for it to move again depends on the processing time of China Post. Please wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

Number: LZ108083984CN
Package status: In transit
Country: China -> Italy
2020-05-26 03:28, Guangzhou City, leaving the Guangzhou International Center, the next stop ,Guangzhou International Exchange Station
2020-05-25 13:51, Guangzhou City, Guangzhou International Center has been exported to the direct seal
2020-05-25 13:51, Guangzhou City, Guangzhou International Center return, note: security return
2020-05-23 00:05, Guangzhou City, Guangzhou International Center has been exported to the direct seal
2020-05-21 23:27, Guangzhou, Guangzhou International Center
2020-05-21 21:37, Guangzhou City, leaving the "International Express Dongshan Investment Department", the next stop "Guangzhou International Center"
2020-05-21 21:24, Guangzhou City, "International Express Dongshan Investment Department" has received
user
Hello Daisy

Thank you for your reply.
How come it didn’t pass the check?
Do you know approximately how long it will take for the package to arrive? Nearly a month has passed since May 25th.....
user
Hi Larissa,

What's in it? There may be problem for it to pass the security check or other packages together with yours have problem that makes your returned back to be checked again together.
user
It’s an item of clothing, specifically a top. That I ordered from an online retailer called Cedelar. So I find it strange it didn’t pass...
user
Hi Larissa,

If it's clothing, it will pass the check in the next check. It's may be delayed for some reason. You'd better wait for more days to see. If it's still stuck there to in the next month, you'd better contact the seller to reflect the problem and get a solution.
user
Oke, well the seller said they have contacted you to understand better what is going on. Do you know when the next check will be?
user
Hi Larissa,

It's still the security check.

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