I am writing regarding a shipment sent through your service that is marked as “delivered,” but I have not received the package.

Tracking Number: ZC45761349199
Destination Country: United States

According to the tracking information, the package shows as delivered. However, I have checked with my local postal carrier, neighbors, and surrounding areas, and the package has not been received.

Could you please assist with the following:

Confirm the exact delivery location and status
Provide any available delivery details (such as final carrier, delivery address, or GPS confirmation if available)
Advise which local delivery partner handled the final delivery

At this time, the tracking number is not recognized by local carriers such as USPS, so I am unable to verify delivery on my end.

I would appreciate your assistance in locating this package or providing further clarification on its status.

Thank you for your time and support.