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Tracking query

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I was wondering if you could assist in the tracking of a parcel. I have tracked on your site but I’m looking for a bit more information, as I have been through the UK and Hong Kong postal service and they have referred me now to you. I sent a parcel back in July which is a return to a seller as they messed me about for six weeks, and then sent me something that did not resemble what I purchased. I am not out of pocket the cost of a tracked parcel amount and the purchase price. If you could help in anyway to locate this parcel further it would be appreciated. Tracking ID LB315093642GB
Many thanks
Nicola

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1 Answer(s)

user
Hi Nicola,

It's still stuck in Guangzhou now. I suggest you wait for another 20 days to see if it will be delivered to Hong Kong. If no, you need to contact Royal Mail to give you a solution about this as they are the courier who has charged you.

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