Hi Kit Ho,

According to the tracking information, AM776685622CN was delivered on April 22. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to check where it was delivered for you. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AM776685622CN
Package status: Successfully signed for (14 days)
Country: China -> United States
2025-04-22 20:21 Delivered【RODEO,94572/2017】, Successfully delivered
2025-04-21 23:09 Dispatching【RODEO,94572/2017】, Delivery out
2025-04-21 01:26 Departure from Processing Center【RODEO,94572/2017, Express leaves the processing center
2025-04-18 09:03 Arriyal at Processing Center【RODEO,94572/2017】, Express arrives at the processing center
2025-04-17 23:40 In Transit【CA】, The express is in transit in the country
2025-04-15 16:43 Arrival at【US】, Arrival
2025-04-12 19:28 In Transit【Shenzhen】, The express is in transit in the country, Trunk transit
2025-04-11 23:31 Departure from【Shenzhen】, Departure
2025-04-11 04:08 Received by Carrier 【Shenzhen】, Received by Carrier
2025-04-10 17:26 Customs Clearance Completed【Shenzhen】, Export customs clearance completed【Customs Clearance Completed【Shenzhen】】
2025-04-09 23:48 Departure from Processing Center 【Changsha】, Express leaves the processing center【Departure from Processing Center 【Changsha】】
2025-04-09 13:03 Arrival at Processing Center【Changsha】, Express arrival at Processing Center【Arrival at Processing Center【Changsha】】
2025-04-08 21:05 Departure from Processing Center【Changsha】, Departure from Processing Center【Changsha】】
2025-04-08 20:42 Changsha City, China Post has received the mail

China Post has a contract with the USPS that once packages arrive in the US, the USPS is responsible for tracking and deliveries. According to USPS upon inquiry, the results is the package label created, not yet in system. In another word, if the package is given to USPS, tracking will be at least available on the US side.
So, the USPS has never received the package. Can China Post conduct an investigation of frauds or what is wrong? Thanks.

Hi Kit Ho,

There should be a USPS tracking number for it. You need to contact the seller to ask and use it to check with USPS.

I do not think that the USPS tracking number is different from the original number generated in China according to my past experience of packages from China for 2 decades. The seller keeps on saying that he is asking for the logistic company and has never yielded any info. He can play this game forever with no end. Please advise me what to do? The content of the package costs me close to US$200 and I paid on March 12, 2025.