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Tracking saying 'import custom clearnesss'

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Hello, I have two parcels where the tracking shows "[Zhengzhou] Import customs clearance" since April 21. Does it mean its stuck in customs or underprocessing. tracking numbers :RV391993474CN, RV391992672CN.
Thanks

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4 Answer(s)

user
Hi Kdaher,

It means it couldn't leave China and will be back to the seller. You need to contact the seller to give you a solution once you find they are returned back to the seller.

user
My parcrel that was sent from Beijing to Pakistan on 15 July 2021 shows import custom clearance. What does that mean?
CP410724251CN
user
My parcrel that was sent from Beijing to Pakistan on 15 July 2021 shows import custom clearance. What does that mean?
CP410724251CN
user
Hi Jiya,

It means it will be returned back. You need to track it in the following days to see if it will be returned to the seller or sent again. If it's back to the seller or stuck there for a long time, you need to contact the seller to give you a solution as soon as possible.

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