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Package stuck at import customs in Shenzhen



I have sent a parcel to Shenzhen via EMS and it has been more than a week that the package is stuck at import customs. I have noticed that it bounced from custom to custom and now it is stuck, what can I do about it and when is the receiver is going to receive the package? My tracking number is EE202395315CA Thanks.

4 Answer(s)

Hi Cndsnd,

It's waiting the recipient to pay the tax. After the recipient pays for it, it could be delivered.

Number: EE202395315CA
Package status: In transit
Country: Canada -> China
2020-05-19 09:54, Shenzhen, taxable mail, to be paid by the recipient
2020-05-10 09:37, Shenzhen, sent to import customs
2020-05-09 19:11, Shenzhen, arriving at Shenzhen Swap Bureau (via transfer)
2020-05-09 16:29, Guangzhou, leaving the Guangzhou International Center, the next stop , Shenzhen Swap Bureau (via transfer)
2020-05-08 13:18, Guangzhou, arriving at Guangzhou North Station (via transfer)
2020-05-07 05:19, Beijing, leaving the Beijing Post Huangcun Station, the next stop , Guangzhou North Station (via transfer)
2020-05-06 02:16, Beijing, arriving at the Beijing International Tianyi Processing Center (via transfer)
2020-05-05 09:18, Shenzhen, leaving the Shenzhen Processing Center, the next stop , Shenzhen Swap Bureau (via transfer)
2020-05-04 20:48, Shenzhen, arriving at Shenzhen Processing Center (via transfer)
2020-05-04 13:03, Beijing, leaving beijing terminal, the next stop , Shenzhen Processing Center (via transfer)
2020-05-03 18:34, Beijing, arriving at the Beijing International Tianyi Processing Center (via transfer)
2020-04-22 10:51, Montreal, leaving the Overseas Export Swap Office (not yet arriving at China Post)
2020-04-21 22:25, Montreal, Arrival seifrom offshore export swap bureau
why shipment stuck here ?import custom

Shenzhen, sent to the import customs
Shenzhen, to reach the Shenzhen Swap Bureau (transit)
HI My parcel stuck at Shenzhen customs. I sent it from Ireland. I was this item back if they can't release it for free as it is a customer returns..Thanks
my package has been stuck in customs in SHENZHEN, CHINA since December 17th 2020 11:42am. This is a return I am waiting on a $111 refund from. Why is my package stuck for over two months? Tracking number is LH120280316US.
PLEASE HELP get this package unstuck so I can receive my refund!

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