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Package stuck at import customs in Shenzhen

Asked by Cndsnd | 5/18/2020 10:59:21 AM


I have sent a parcel to Shenzhen via EMS and it has been more than a week that the package is stuck at import customs. I have noticed that it bounced from custom to custom and now it is stuck, what can I do about it and when is the receiver is going to receive the package? My tracking number is EE202395315CA Thanks.

4 Answer(s)

Daisy 5/19/2020 4:31:11 AM

Hi Cndsnd,

It's waiting the recipient to pay the tax. After the recipient pays for it, it could be delivered.

Number: EE202395315CA
Package status: In transit
Country: Canada -> China
2020-05-19 09:54, Shenzhen, taxable mail, to be paid by the recipient
2020-05-10 09:37, Shenzhen, sent to import customs
2020-05-09 19:11, Shenzhen, arriving at Shenzhen Swap Bureau (via transfer)
2020-05-09 16:29, Guangzhou, leaving the Guangzhou International Center, the next stop , Shenzhen Swap Bureau (via transfer)
2020-05-08 13:18, Guangzhou, arriving at Guangzhou North Station (via transfer)
2020-05-07 05:19, Beijing, leaving the Beijing Post Huangcun Station, the next stop , Guangzhou North Station (via transfer)
2020-05-06 02:16, Beijing, arriving at the Beijing International Tianyi Processing Center (via transfer)
2020-05-05 09:18, Shenzhen, leaving the Shenzhen Processing Center, the next stop , Shenzhen Swap Bureau (via transfer)
2020-05-04 20:48, Shenzhen, arriving at Shenzhen Processing Center (via transfer)
2020-05-04 13:03, Beijing, leaving beijing terminal, the next stop , Shenzhen Processing Center (via transfer)
2020-05-03 18:34, Beijing, arriving at the Beijing International Tianyi Processing Center (via transfer)
2020-04-22 10:51, Montreal, leaving the Overseas Export Swap Office (not yet arriving at China Post)
2020-04-21 22:25, Montreal, Arrival seifrom offshore export swap bureau

pratap 11/13/2020 5:22:40 AM

why shipment stuck here ?import custom

Shenzhen, sent to the import customs
Shenzhen, to reach the Shenzhen Swap Bureau (transit)

vvkishor 12/22/2020 6:15:05 AM

HI My parcel stuck at Shenzhen customs. I sent it from Ireland. I was this item back if they can't release it for free as it is a customer returns..Thanks

coreilly 2/23/2021 7:34:09 AM

my package has been stuck in customs in SHENZHEN, CHINA since December 17th 2020 11:42am. This is a return I am waiting on a $111 refund from. Why is my package stuck for over two months? Tracking number is LH120280316US.
PLEASE HELP get this package unstuck so I can receive my refund!

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