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Parcel stuck at custom


I'm Nurul from Kuala Lumpur. I'm sending an item to a person in Shanghai. However, I checked my item is being hold by custom (Import) for 10 days already. But no information whether I (sender) or receiver received about this. Could you please update me or the receiver what is happen to the parcel? The tracking number is EE063238848MY

2 Answer(s)

Hi nurul mukri,

It takes some time for the customs to check. Sometimes it may take about a month. If the recipient doesn't receive any notice, just wait.
Thank you Daisy for the prompt reaponse.

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