Parcel stuck at custom
Asked by nurul mukri | 12/18/2019 10:04:27 PM
I'm Nurul from Kuala Lumpur. I'm sending an item to a person in Shanghai. However, I checked my item is being hold by custom (Import) for 10 days already. But no information whether I (sender) or receiver received about this. Could you please update me or the receiver what is happen to the parcel? The tracking number is EE063238848MY
Daisy 12/19/2019 6:37:34 AM
Hi nurul mukri,
It takes some time for the customs to check. Sometimes it may take about a month. If the recipient doesn't receive any notice, just wait.
nurul mukri 12/20/2019 8:33:21 AM
Thank you Daisy for the prompt reaponse.