Parcel stuck at custom

Asked by nurul mukri | 12/18/2019 10:04:27 PM

Hi,
I'm Nurul from Kuala Lumpur. I'm sending an item to a person in Shanghai. However, I checked my item is being hold by custom (Import) for 10 days already. But no information whether I (sender) or receiver received about this. Could you please update me or the receiver what is happen to the parcel? The tracking number is EE063238848MY

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

I sent the package back to China and it's stuck at the customs. What should I do?

2 Answer(s)

Daisy | 12/19/2019 6:37:34 AM Reply

Hi nurul mukri,

It takes some time for the customs to check. Sometimes it may take about a month. If the recipient doesn't receive any notice, just wait.

nurul mukri | 12/20/2019 8:33:21 AM Reply

Thank you Daisy for the prompt reaponse.

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