stuck at shen zhen custom
Asked by kimberly |
please kindly advised as my parcel is stuck at shenzhen custom. This is very urgent. Please help thanks
You may get the answer from the following articles:
You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check and see if he needs to pay the tax or declare to the customs to let it released.
noted, i send my receiver the declare information on when i send the parcel and the price, is that enough? or what should i send ?
You need to ask the receiver to ask what information he needs.