Transit package

Asked by Rivart | 8/17/2020 10:42:52 PM

My track nr. is RV462523621CN it shipped from China and the destination is Bulgaria. Its been now more than 60 days and i can't get any info besides being in transit.
And the seller has dissapeared can't contact him. So when can i expect the package to arrive ?

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1 Answer(s)

Daisy 8/18/2020 8:47:06 PM

Hi Rivart,

There is no tracking information for it at present. Possible reasons:
1. The sender just gave you a tracking number but hasn't shipped it.
2. It's just sent and need two or three days to have tracking information.
3. China Post doesn't provide tracking service for this kind of package.
4. Only the seller could track it in seller's platform.

You'd better contact the seller to confirm for the reason. If the seller doesn't reply you. You need to open a dispute to get your money back.

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