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Trying to track a package (China to US)


Hello - I am trying to track a package. When I follow the tracking number, it has been in the same status for days. Could you help provide more information?
Thank you,

4 Answer(s)

Hi JK39,

According to the latest tracking information, your package has left China on June 29 and it's on the way to United States now. When the package leaves the original country and on the way to the destination country, there is no information in tracking system. More update will be shown when it arrives in your country. This usually takes 5- 15 days. Wait patiently.

2018-06-29 02:57 - Shanghai, leaving Shanghai for JFK Airport in New York City

I'm trying to track a package LO637126853CN its suppose to becoming to canada. It first said it's on it's way now they said their is no order please help me.
I ordered merchandise April 1, 2020. The last tracking info was on May 13. The seller says once it leaves China, they cannot help in the tracking any longer. How do I find out where my parcel is once it is in the US ??????? USPS has posted "Label not yet created" on their site. What does that mean ???? Tracking # LY 158084571 CN.
Hi EMC823,

It should be reached in this month and there will be update when it arrives. Please wait for more days to see.

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