Undelivered package

Asked by Dave | 5/8/2023 5:01:59 PM

Package ID AS750578466CN. Tracking states delivered 5/5/2023. Package did not arrive, I was home all day on 5/5/2023.

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 5/9/2023 1:32:44 AM Reply

Hi Dave,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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