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Urgent Info.

Asked by Marighnamani27 | 12/21/2020 11:36:58 PM

Hi there,

I need urgent information regarding my parcel which is stuck in Beijing, China since last one month. It is to come to India. According to the last tracking update - the parcel was accepted by the airlines on 22/11/2020. There is no further update after that. I was told earlier that the EMS packages coming to India have been delayed due to Coronavirus and the on-going clash between India and China, and I was told to wait few days. However it has been 2 weeks and I thought of writing again to enquire about the current status of my parcel. Is it still in China or has it left for India ? If it is still in China, when are you planning to ship it out to India ? Please kindly let me know the situation as I am a bit worried about my parcel. Thank you so much and I hope to hear from you soon. The tracking number of my parcel is - EV943986951CN . Regards.

2 Answer(s)

Daisy 12/22/2020 11:47:06 PM

Hi Marighnamani27,

It hasn't left China now. If you couldn't receive it in time, you can require the seller to give you a solution as soon as possible.

Marighnamani27 12/22/2020 11:52:03 PM

Hi Daisy,

Thank you so much for your response. Sad to know it is still in China. By when will it be shipped out ? What is causing the delay ? It would be great if you could kindly let me know. Thanks and hope to hear from you again soon.

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