The delivery tracking page shows that the merchandise has arrived at my delivery address, however, this is not true. I have not been able to contact the shipping company because it appears that the tracking page you shared corresponds to an intermediary and not to the shipping company directly.

I ask that you contact the company in charge of last-mile delivery to request proof of delivery and verify where and to whom the merchandise was delivered.

Thank you;

Luz Angela Portilla Trespalacios

At107663885CN tracking number
Can you please tell me why is it so hard to get an answer to what delivery company delivers my parcel. It said it is delivered. It was not, living in a locked apartment...you either get a call, or delivery notice. Tell me where the parcel goes once out of YTO distribution center, calgary. I'm horribly upset. Just point in a direction

I have seen some of you trying to resolve this with the shipping company. There is even a reply from the shipping company, all of which is fake. The shipping company gives you a tracking number and it might even show your address as the point of delivery. The issue is that nothing was ever shipped, the shipping company is likely to receive a share of the price you paid to go along with this scam. China or not, any shipping company will be able to investigate why non of these parcels arrive. The only way they can claim they are aware of the scam is if they take part. Where else would they get your address? They know the retail company in the UK is fake. Think about it, how do they allocate a tracking number. These numbers are issued without any goods leaving China. They will string you along with excuses for months but funnily enough they can never investigate.