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Where is LY004413245CN

Asked by Alyssa Hunt | 3/30/2020 6:24:50 AM

Hello! I know the package I am waiting on is going to be delayed due to COVID-19, that’s understood, but what I’m trying to understand is, is it still in China? It’s been nearly a month since I made the order and it’s only in China? Is that correct? I tried to add the United States Postal Service (USPS) but it was not listed among your countries. Can I receive something more than this bit of info? I need to know if I should simply cancel the order or not.

Thank you!

1 Answer(s)

Daisy 3/30/2020 7:55:08 AM

Hi Alyssa Hunt,

It has left China and is in transit to the US now. You can not know the exact situation when it's in the middle locations. It usually takes about 20-40 days to reach and there will be further update when it arrives.

Number: LY004413245CN
Package status: In transit
Country: China -> United States
2020-03-20 15:24, Shenzhen, delivered to air transport
2020-03-20 15:20, Shenzhen, arriving at Shenzhen International Exchange Station
2020-03-19 12:22, Shenzhen, Shenzhen Exchange Bureau has been exported directly sealed
2020-03-18 22:50, Shenzhen, leaving The Hong Kong Express, the next stop , Shenzhen Interchange Bureau
2020-03-18 22:46, Shenzhen, "Hong Kong Express" has received

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