Dear China Post,
According to Fujifilm Outlet (service11), it was the fault of the China Post that I received a wrong parcel. A pack of socks instead of an Instax Mini Camera with films. There's a huge difference in the cost of the camera and the socks, and the company does not want to pay back my 45 USD as they say that you're responsible for putting the label on a wrong parcel. The tracking number of the parcel is LO711449412CN Can you please check what happened and help me get my camera or refund its price? Thank you so much for your kind help in advance. Best regards, Eszter

Parcel number EW143426371FR
Hello, I have a package for ALIBABA which contains a video surveillance camera. This package is stuck at customs and there is the following message: "CN, The import/export formalities of your package are suspended due to a missing invoice. Our services may contact you."
I would like to send you the invoice for the camera. How can I send it to you?
THANKS

Hi,

I have bought a Sony a6700 brand new camera off of eBay. Tracking number: EB836289626CN. Although there was a problem and it seems that the camera wasn't shipped to the right location. This is very frustrating as I have a business to run and this is just hindering my time and money. I have a lot of expenses to pay and this is honestly very bad. I can provide you with proof of purchase but can I get the address it was dropped off to? Or what is was written to be shipped to? The location where it says is kind of close to my house like a 30 minutes drive. Please try to understand my situation.