Where is my hot tub. It hasn't moved since 8-5-18

Asked by roger.dunn53@gmail.com | 8/20/2018 2:05:42 AM

Where is my package? Tracking information is showing it hasn't moved since 8-5-18 when it was due to ship to Los Angeles California USA. Would like to know what happened and when I can expect my shipment. Thank you for your time.

3 Answer(s)

Daisy 8/20/2018 9:26:59 PM

Hi,

I think you ask the same parcel from another question. The parcel with the tracking number of LY533364713CN left China on August 6 and is on the way to USA now. As it's sent by e-packet, it usually takes 15-45 to reach. There will be further update when it arrives in USA. Wait patiently.

Tracking information available now:
2018-08-06 09:49 Chengdu City, leaving Chengdu to Los Angeles
2018-08-05 16:54 Chengdu, Chengdu Postal Courier Logistics Co., Ltd. International Business Branch has received

Dagmar 9/13/2018 1:32:33 AM

Hi,
My parcel arrived in Germany on 7 September at 16:54 but nobody knows to whom it has been delivered. Since then nothing has happened. My tracking number is LZ734140156CN. Can you please help me and let me know where my parcel is?
Thank you.

Daisy 9/13/2018 7:33:28 PM

Hi Dagmar,

The package was delivered by DHL Paket. You'd better contact DHL Paket to ask where did they deliver it.

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February 5, 2019 is the traditional Chinese Lunar New Year. To celebrate the festival, we stop answering questions for shipment as of Feb. 4 and will recover the service from Feb. 11. If you have any question about the shipping, please check by using the tracking tool or ask after Feb. 16. Happy holidays!

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