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Where is my package? Tracking hasn’t updated


Hi my package has been stuck on “flight departed” since May 4th. I was wondering if there was any information or any idea where my package is? I shipped a different package two days before this one and it arrived in 6 days. Why is this one taking so long? The tracking number for the parcel is EB744434985CN. Any information would be great, is the package lost, stuck or on its way?

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2 Answer(s)

Hi ashman,

EMS is slow at present. It usually takes about 20-40 days to be delivered for most packages. There will be update when it arrives. You'd better wait for more days to get update.
Hi, so if it is 20-40 days do you think the status right now is normal? No update in three weeks since it first shipped. Currently on 23 days.

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